We have our own global assistance service and a dense network of contracted healthcare facilities around the world. The Euro-Center Assistance Service is a team of trained coordinators that will assist you and, if necessary, send you to a contracted healthcare facility. Doesn't matter where you are at - our international network of healthcare partners covers almost the entire world!
We personally visit and check for quality of contracted healthcare facilities to guarantee you the highest quality healthcare possible!
What are benefits?
 | Avalilable 24 hours a day, 7 days in week |
 | Doctor on demand to solve your minor healt issues |
 | Global network of contracted healthcare facilities |
When to dial Assistance?
When you have any type of emergency situation on vacation (injury, illness, loss or theft of luggage, etc.), you can contact our assistance service. In a life-threatening situation please, call an ambulance first! For all other cases, we are here for you. All the necessary contacts, as well as other important information about your insurance, can be found on your digital card, which you will received after purchasing the insurance.
Call us when:
- You need to see a physician
- If your treatment cannot be paid in cash
- In the event of hospitalization or transport
- In the event of an accident
- Before an early return
- In the event of the death of a fellow traveler
- In the event of loss or theft of luggage or travel documents
- In connection with your liability for damage
To avoid a payment for a treatment please, contact us before you need to visit a hospital or a doctor.We will direct you to our contracted health facility and guarantee you the best quality treatment.
Doctor on Demand service
Solve minor health issues easily without visiting a medical facility - dial our Doctor on Phone Service! 40 countries around the world, e.g. Croatia, Egypt, Italy, and many other tourist destinations. Talk your issues throu with a qualified physician and get an instant advise at your hotel room! Receive an e-prescription and pick up medications at a local pharmacy.
Why to dial Assistance?
- Get an advise how to proceed in the event of an insured event
- Get an address of the best quality specialist nearby
- Avoid direct payments for hospitalization or expensive treatment
- Get arranged a transport to another medical facility and medical escort
- Monitor your health condition with a phisician on the phone
- Get your loved one close to you during a long hospitalization
- Get your hotel stay extended
- Get arranged a transport back to homeland or remains repatriation
- Get in touch with your family at all conditions
- Get payment confirmation for damage caused to a third party
- Get an attorney in the case of a need
What will Assistance check for?
- Your name and date of birth
- What is your emergency (e.g. what happened, what is your health issue, etc.)
- Policy insurance number
- Exact location and length of stay
- Contact phone number
- Contact details of the hospital or physician in case you have it
